Contact information:

SDA Europe, SLU
B-67524504
Calle Balmes, 351, 1º1ª, 08006, Barcelona
Contact email:hi@mellerware.com
Telephone: 945.55.12.46

These General Conditions of Sale apply to the sale of all the products that SDA Europe, SLU makes through the webhttps://mellerware.com. The contracting of the products through this system presupposes, in any case, the acceptance of these General Conditions of Sale. These General Conditions of Sale can be modified at any time by SDA Europe, SLU and will apply to all orders placed after their publication on the website.

 

Price Items

The price of the items is indicated at all times during the application process on the date it is made, clearly breaking down the Value Added Tax (VAT) as well as the shipping costs. SDA Europe, SLU reserves the right to modify prices and charges at any time as well as to reject operations in the event of errors of any kind (printing, calculation or writing).

Discounts

Discount coupons are neither cumulative nor can they be applied to products that are on sale or with a discount applied to the original price

Payment options and security

You can pay with your credit or debit card through the secure payment gateway Redsys. Your purchase at mellerware.com using a credit card is 100% secure. Mellerware incorporates the Verified by VISA and Mastercard SecureCode secure commerce systems. These systems guarantee safe purchases over the Internet, protecting both customers and stores from possible fraud. mellerware.com has an SSL security certificate, issued by the RapidSSL certification authority. This certificate guarantees that the browser sends the personal data encrypted, so that it cannot be intercepted. Your data is safe from eavesdropping. In no case will SDA Europe, SLU collect or access in any way the data or information related to the payment.

 

Invoice

You will receive a simplified invoice of your purchase with the order or in the following days at the address you have indicated. If you need or want a complete invoice, you can request it in the "Request your invoice" section on the webhttps://mellerware.com.  

 

Requests

By placing an order (request) you make an offer to purchase the products indicated therein under these General Conditions of Sale and what is established on the website. When ordering, you must ensure that the information provided is complete and correct. The order does not constitute a binding contract until the moment it is confirmed by SDA Europe, SLU SDA Europe, SLU reserves the right to reject orders at its discretion. The data registered by SDA Europe, SLU constitute absolute proof of the order as well as of the entire procedure.

 

Transportation and Delivery

The applications confirmed by SDA Europe, SLU will be delivered directly to the address indicated in the application, always within the national territory (except the Canary Islands, Ceuta and Melilla). SDA Europe, SLU will make its best efforts to have it done within 7 business days of your request. No deliveries are made on holidays, Saturdays and Sundays. Shipping costs are free for the peninsula. For other occasions, the shipping cost will be indicated when placing the order. You must verify the conditions and quantity of the supplied product, being able to notify SDA Europe, SLU of any anomaly within 14 days of receipt. We advise you to verify that when you receive your package that everything is in accordance with your order and in perfect condition. If you do not agree with the items delivered or their status, sign and indicate by hand on the carrier's delivery note the anomalies you found upon receipt. In the event that the package is not received within the indicated period, an investigation will be carried out together with the carrier to solve the incident (the approximate period is fourteen (14) business days).

 

Right of Withdrawal

You have the right to return the product if you are not satisfied with it within a period of fourteen (14) days from the date of receipt of the product by means of an unequivocal declaration (for example, a letter sent by post, fax or email) to SDA Europe, SLU To meet the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires. In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the less expensive delivery method). that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the reimbursement. We will collect the goods at our expense. To do this, you must return the product in perfect condition, in its original packaging, along with all accessories and documentation included in the packaging and inside it. You may exercise this right in any way admitted by law and for your convenience you can download a withdrawal communication model here and send it to the email address or physical address indicated in this document. After due verification, SDA Europe, SLU will refund the price paid for the product as well as any invoiced charges. You will only be responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods, reserving SDA Europe, SLU the right to make deductions in this refund if the product It is not returned in the conditions indicated.

 

After-sales service

The products purchased through this website are directly guaranteed by the manufacturer of the same, in the terms and conditions indicated in the documentation delivered together with them as well as in accordance with the provisions of current regulations. In case of doubts or questions related to the guarantee and after-sales, please contact the customer service telephone number of SDA Europe, SLU

 

Limitation of liability

Without limiting the scope of what is established in these General Conditions of Sale, any possible claim of any kind and for any reason made against SDA Europe, SLU will have a maximum limit of the purchase price invoiced for the products involved in the claim.

 

Availability of the product

The selection of products offered inhttps://mellerware.com, is valid as long as the products are visible on the website, with the available stock limits. As it is e-commerce, the stock is updated online, so it could happen, eventually, that during the purchase process the stock runs out. If your order has other items with available stock, you will have the option to continue with the purchase.

 

Regulations

These Conditions of Sale and any relationship between the user and SDA Europe, SLU will be interpreted in accordance with Spanish law.