General Conditions of Sale
Contact information:
SDA Europe, S.L.U.
B-67524504
Calle Balmes, 351, 1º1ª, 08006, Barcelona
Contact email: hi@mellerware.com
Telephone: 945.55.12.46
- Price Items
- Payment options and security
- Invoice
- Requests
- Transportation and Delivery
- Right of Withdrawal
- After Sales Service
- Limitation of liability
- Availability of the product
These General Conditions of Sale apply to the sale of all products that SDA Europe, S.L.U. perform through the web https://mellerware.com. The contracting of the products through this system presupposes, in any case, the acceptance of these General Conditions of Sale. These General Conditions of Sale may be modified at any time by SDA Europe, S.L.U. and will apply to all orders placed after their publication on the website.
Price Items
The price of the items is indicated at all times during the application process on the date it is made, clearly itemizing the Value Added Tax (VAT) as well as the shipping costs. SDA Europe, S.L.U. reserves the right to modify prices and charges at any time as well as to reject operations in case of errors of any kind (printing, calculation or writing).
discounts
Discount coupons are neither cumulative nor can they be applied to products that are on sale or with a discount applied to the original price
Payment options and security
You can pay with your credit or debit card through the Redsys secure payment gateway. Your purchase at mellerware.com using a credit card is 100% secure. Mellerware incorporates the Verified by VISA and Mastercard SecureCode secure trading systems. These systems guarantee safe purchases on the Internet, protecting both customers and stores from possible fraud. mellerware.com has an SSL security certificate, issued by the RapidSSL certification authority. This certificate guarantees that the browser sends the personal data encrypted, so that it cannot be intercepted. Your data is safe from prying eyes. In no case SDA Europe, S.L.U. will collect or access in any way the data or information related to the payment.
Invoice
You will receive a simplified invoice of your purchase with the order or in the following days at the address that you have indicated. If you need or want a complete invoice, you can request it in the "Request your invoice" section on the website https://mellerware.com.
Requests
By placing an order (request) you make an offer to purchase the products indicated therein under these General Conditions of Sale and what is established on the website. When placing the order, you must ensure that the data provided is complete and correct. The order does not constitute a binding contract until it is confirmed by SDA Europe, S.L.U. SDA Europe, S.L.U. reserves the right to refuse orders at its discretion. The data recorded by SDA Europe, S.L.U. They constitute absolute proof of the order as well as of the entire procedure.
Transportation and Delivery
The delivery of applications confirmed by SDA Europe, S.L.U. It will be carried out directly at the address indicated in the application, always within the national territory (except the Canary Islands, Ceuta and Melilla). SDA Europe, S.L.U. will use its best efforts to have it done within 7 business days of your request. No deliveries are made on holidays, Saturdays and Sundays. Shipping costs are free for the peninsula. For other occasions, the shipping cost will be indicated when placing the order. You must verify the conditions and quantity of the supplied product, being able to notify any anomaly to SDA Europe, S.L.U. within 14 days of receipt. When you receive your package, we advise you to verify that everything is in accordance with your order and in perfect condition. If you do not agree with the items delivered or their condition, sign and indicate by hand on the carrier's delivery note the anomalies you found upon receipt. In case you do not receive the package within the indicated period, an investigation will be carried out together with the carrier to solve the incident (the approximate period is fourteen (14) business days).
Right of Withdrawal
You have the right to return the product if you are not satisfied with it within fourteen (14) days from the date of receipt of the product by means of an unequivocal statement (for example, a letter sent by post, fax or email) to SDA Europe, SLU To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires. In the event of withdrawal by you, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method). that we offer) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any expenses as a result of the reimbursement. We will collect the goods at our expense. To do this, you must return the product in perfect condition, in its original packaging, along with all the accessories and documentation included in the packaging and inside it. You may exercise this right in any way permitted by law and for your convenience you can download a withdrawal communication model here and send it to the email address or physical address indicated in this document. After due verification, SDA Europe, S.L.U. will make a refund of the price paid for the product as well as any invoiced charges. You will only be responsible for the decrease in value of the goods resulting from manipulation other than that necessary to establish the nature, characteristics and operation of the goods, reserving SDA Europe, S.L.U. the right to make deductions in that refund if the product is not returned in the indicated conditions.
After Sales Service
The products purchased through this website are directly guaranteed by their manufacturer, under the terms and conditions indicated in the documentation delivered together with them, as well as in accordance with the provisions of current regulations. In case of doubts or questions related to the guarantee and after-sales, please contact the customer service telephone number of SDA Europe, S.L.U.
Limitation of liability
Without limiting the scope of what is established in these General Conditions of Sale, any possible claim of any kind and for any reason made against SDA Europe, S.L.U. The maximum limit will be the purchase price invoiced for the products involved in the claim.
Availability of the product
The selection of products offered in https://mellerware.com, is valid as long as the products are visible on the website, with the available stock limits. As it is e-commerce, the stock is updated online, so it could happen, eventually, that during the purchase process the stock runs out. If your order had other items with available stock, you will have the option to continue with the purchase.