Contact details:

SDA Europe, S.L.U.
B-67524504
Calle Balmes, 351, 1o1a, 08006, Barcelona
Contact Mail: hi@mellerware.com
Phone: 945.55.12.46

These General Conditions of Sale apply to the sale of all products made by SDA Europe, S.L.U. through the website https://mellerware.com. The contracting of the products through this system presupposes, in any case, the acceptance of these General Conditions of Sale. These General Conditions of Sale may be modified at any time by SDA Europe, S.L.U. and will apply to all orders placed after publication on the website of the same.

 

Price Items

The price of the items is indicated at all times during the application process on the date of completion of the same, clearly breaking down the Value Added Tax (VAT) as well as the shipping costs. SDA Europe, S.L.U. reserves the right to modify prices and charges at all times as well as to refuse transactions in case of errors of any kind (printing, calculation or writing).

 

Payment and security options

You can pay with your credit or debit card through the Redsys secure payment gateway. Your purchase on mellerware.com using credit card is 100% secure. Mellerware incorporates verified by VISA and Mastercard SecureCode secure trading systems. These systems ensure secure online shopping, protecting both customers and stores from fraud. mellerware.com has an SSL security certificate, issued by the RapidSSL certification authority. This certificate ensures that the browser sends encrypted personal data so that it cannot be intercepted. Your data is safe from indiscreet listening. In no case will SDA Europe, S.L.U. collect or access in any way the data or information related to the payment.

 

Bill

You will receive a simplified invoice of your purchase with the order or in the following days at the address you have indicated to us. If you need or want a full invoice, you can request it in the "Request your invoice" section on the https://mellerware.com.

 

Orders

By placing an order (request) you make an offer to purchase the products indicated therein under these General Conditions of Sale and the provisions of the website. When placing the order you must ensure that the data provided is complete and correct. The order does not constitute a binding contract until such time as it is confirmed by SDA Europe, S.L.U. SDA Europe, S.L.U. reserves the right to refuse orders on a discretionary basis. The data recorded by SDA Europe, S.L.U. constitute absolute proof of the order as well as the entire procedure.

 

Transportation and Delivery

The delivery of applications confirmed by SDA Europe, S.L.U. will be made directly at the address indicated in the application, always within the national territory (except Canary Islands, Ceuta and Melilla). SDA Europe, S.L.U. will make its best efforts to make it within 7 working days of your request. No deliveries are made on public holidays, Saturdays and Cmingos. Shipping costs are free for peninsula and Balearic Islands for purchases over 50 euros. For other occasions, the shipping cost will be indicated at the time of placing the order. You must verify the conditions and quantity of the product supplied and be able to notify SDA Europe, S.L.U. within 14 days of receipt. We advise you to verify that everything is compliant with your order and in perfect condition when receiving your package. If you do not agree with the delivered items or the condition thereof, sign and indicate by hand on the delivery note of the carrier the anomalies you found when receiving it. In case you do not receive the package within the indicated timeframe, an investigation will be carried out together with the carrier to resolve the incident (approximately fourteen (14) business days).

 

Right of Withdrawal

You have the right to return the product if you are not satisfied with it within fourteen (14) days from the date of receipt of the product by unequivocal declaration (e.g. a letter sent by post, fax or email) to SDA Europe, S.L.U. In order to comply with the withdrawal period, it is sufficient that your communication on your exercise of this right be sent before the corresponding period expires. In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of delivery method other than the least expensive form of ordinary delivery we offer) without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw contract. We will proceed to make such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any expenses as a result of the refund. We will collect the goods in our charge. To do this you must return the product in perfect condition, in its original packaging, along with all the accessories and documentation included in the packaging and the interior of it. You may exercise this right in any way accepted in law and for your convenience you can download a withdrawal communication model here and send it to the email address or physical address indicated in this document. After proper verification, SDA Europe, S.L.U. will make a refund of the price paid for the product as well as any charges invoiced. You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods, reserving SDA Europe, S.L.U. the right to make deductions in that refund if the product is not returned under the conditions indicated.

 

After-sales service

The products purchased through this website are directly guaranteed by the manufacturer thereof, in the terms and conditions indicated in the documentation delivered together with them as well as in accordance with the provisions of the current regulations. In case of doubts or questions related to warranty and after-sales, please contact the customer service phone of SDA Europe, S.L.U.

 

Limitation of liability

Without limiting the scope of these General Conditions of Sale, any possible claim of any kind and for any cause made against SDA Europe, S.L.U. will have as its maximum limit the purchase price invoiced for the products involved in the claim.

 

Product Availability

The selection of products offeredvalid https://mellerware.comas long as the products are visible on the website, with the stock limits available. As it is e-commerce, the stock is updated online, so it could happen, eventually, that during the purchase process the stock will run out. If your order had other items with stock available you will have the option to continue with the purchase.

 

RegulationsThese Terms of Sale and any relationship between the user and SDA Europe, S.L.U. will be interpreted in accordance with Spanish laws.