Terms and Conditions of Use

Contact information:

SDA Europe, S.L.U.
B-67524504
Calle mar del Carib 1, Santa Perpètua de Mogoda, 08130, Barcelona
Contact email: hi@mellerware.com
Telephone: +34 945 55 12 46

Introduction

This document sets out the General Terms and Conditions of Use of all websites owned by SDA Europe, S.L.U., as well as the software included in its own products and those specific to mobile phones (hereinafter collectively referred to as the “applications”).

Access to and use of the aforementioned applications are subject to the reading and acceptance of the terms and conditions set forth in this document.

SDA Europe, S.L.U. may modify these Terms of Use, with the new conditions applying immediately upon publication. The new terms will be deemed accepted once the user accesses and uses the applications after such publication.

Registration

Access to the applications is free of charge; however, in certain cases and to access specific services, registration as a user may be required.

During the registration process, a username and password will be created, the confidentiality of which is the sole responsibility of the user, as well as any actions carried out through their use.

In case of fraudulent or improper use of your password, username, or e-mail, please contact SDA Europe, S.L.U. through the contact details provided in this document.

Certain specific services may be subject to payment. This will be clearly indicated, and their use will require the acceptance of the corresponding general conditions of sale.

Access, Content and Liability

SDA Europe, S.L.U. makes every effort to keep the applications accessible at all times, although maintenance work or other circumstances may cause minor service interruptions.

The contents (including text, sounds, images, and graphics) included in the applications are provided for informational purposes only, for personal and non-commercial use, and “as is.” SDA Europe, S.L.U. makes no warranty regarding the contents and cannot guarantee that they are correct, complete, accurate, virus-free, or suitable for the user’s needs and expectations.

SDA Europe, S.L.U. shall not be held liable for any direct or indirect consequences of access to or use of the applications and their contents, or for the impossibility of accessing or using them.

SDA Europe, S.L.U. is not responsible for the contents of third-party websites or applications that may be linked via hyperlinks. Such links are governed by the terms of use of those third parties, with responsibility resting entirely on their owners and users.

The user must make proper use of the services provided through the application, its content, and IT support. Activities that are unlawful or contrary to applicable regulations (such as damaging the website content or hindering its proper use by other users) are strictly prohibited.

The user is solely responsible for ensuring that all content published by them on the application is appropriate for publication. Content that is illegal, infringes the rights of third parties, defamatory, false, obscene, discriminatory, offensive, or promotes illegal or reprehensible activities will not be tolerated. SDA Europe, S.L.U. reserves the right to remove any content that violates these rules, without assuming responsibility for user-generated content.

Any information sent by the user shall be considered non-confidential, free of any industrial and/or intellectual property rights, and may be disseminated, published, or reproduced by SDA Europe, S.L.U. and by other users, provided that the author and original source are credited.

The user may not use the websites or applications for commercial purposes, except for services offered directly by SDA Europe, S.L.U.

The user agrees to indemnify SDA Europe, S.L.U. (and its employees and collaborators) and hold it harmless from any damages, costs, or expenses (including attorney fees) arising from claims, complaints, or disputes related to the content published by the user or any breach of these terms.

SDA Europe, S.L.U. reserves the right to modify, replace, interrupt, or remove its websites and applications without prior notice, as well as to restrict their use to any person at its sole discretion.

No hyperlink to SDA Europe, S.L.U. applications may be established without prior, express, and written authorization.

Copyright and Trademarks

SDA Europe, S.L.U. owns all copyrights and other industrial and intellectual property rights of the content provided through its applications (including the applications themselves, trademarks, logos, texts, designs, graphics, images, videos, sounds, products, source codes, and software).

It is forbidden to modify, reproduce, distribute, transform, or publicly communicate the contents of the applications without the prior written consent of SDA Europe, S.L.U.

By sending any information or material to the website or applications, the user expressly authorizes SDA Europe, S.L.U. to use it free of charge, including its dissemination, reproduction, transmission, publication, and distribution.

Data Security

SDA Europe, S.L.U. uses all necessary technical and organizational measures to guarantee the security of users’ data, in accordance with applicable law.

Users who use chats, forums, or similar tools should remember that the information provided in these cases is available to other users, and they should therefore be cautious about the information they disclose.

Minors

The websites of SDA Europe, S.L.U. are designed for and aimed at audiences over 18 years of age. SDA Europe, S.L.U. requests that parents supervise and monitor their children’s online activity.

Mellerware Products and Services

The applications may contain references to services and products that may not be available at certain times or in the user’s territory. For further information about these services or products, users may contact their nearest SDA Europe, S.L.U. center or use the contact details provided in this document.

Miscellaneous

If any provision of these terms is declared invalid or null by a competent authority, it shall be replaced by a valid provision that best achieves the original purpose, while the remaining provisions shall remain in force.

The failure by SDA Europe, S.L.U. to enforce any of these terms shall not constitute a waiver of its rights, which may be exercised at any time.

The headings and section titles in this document are provided for reading convenience only and shall not affect the interpretation of these terms.

Technical data and prices displayed on the website are correct, except for typographical errors or omissions.

Governing Law

These Terms of Use and any relationship between the user and SDA Europe, S.L.U. shall be interpreted in accordance with Spanish law.

Contest Rules

The legal bases of our social media contests can be consulted here.

Terms of Use for User Generated Content (UGC)

At Mellerware, we greatly value the creativity and inspiration our customers share every day.

We love seeing how our products become part of your home and lifestyle. For this reason, on certain occasions, we may request permission to display such content on our website or official channels.

The goal is to create a real and close community, where other users can see how our products are used in everyday situations. These contents may appear on product sheets, in our inspiration galleries, on the homepage, social networks, newsletters, or other brand communications.

By accepting our request to use your content, you agree to the following terms:

Publication of your photos and/or videos

If you have shared content on social networks mentioning or tagging Mellerware’s official profiles, it may be selected for use on www.mellerware.com, on our social media channels, or in our communications. Your profile must be public, as we cannot access private posts.

Content selection

The content must clearly show at least one Mellerware product and meet the brand’s visual quality, style, and identity standards. Posts containing offensive, discriminatory, violent, illegal, or inappropriate material will not be accepted.

Content selection is at Mellerware’s sole discretion and does not imply any obligation of use. If your content is selected, you will receive a request in the form of a comment from our official profiles. By replying with the hashtag #YesMellerware, you will be authorizing its use under these terms.

Transfer of rights

By accepting, you confirm that you are the holder of the rights to the content and, if identifiable people (especially minors) appear, that you have the necessary permissions.

You grant Mellerware a free, worldwide, non-exclusive, irrevocable, and perpetual license to use, edit, adapt, and reproduce said content on any channel or medium related to the brand (website, social media, advertising campaigns, newsletters, and other marketing actions).

The use of the content will not generate any financial compensation, and you waive any legal action related to such use.

Removal request

You may request the removal of your content at any time by writing to hi@mellerware.com, indicating the content in question. We are committed to processing your request as soon as possible.

Personal data processing

The data collected by Mellerware through this process will be used exclusively to display your content on the described channels. You may exercise your rights of access, rectification, or deletion by contacting us at: hi@mellerware.com.

Official Mellerware profiles

Instagram: @mellerware_es
TikTok: @mellerware_es
Facebook: @mellerware_es